Introduction
This privacy statement sets out the privacy practices for Sterling Digital PLC ("Sterling Digital", "we", "our", or "us"). We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and lawfully. We do not sell users' details to third parties.
This policy replaces any previous versions to ensure compliance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the Privacy and Electronic Communications Regulations (PECR), and to reflect updates to the Sterling Digital website.
Information Collection and Use
Sterling Digital PLC is the controller of the information collected on this site. Our primary purpose in collecting personal data is to provide you with relevant information and services, and to communicate with our shareholders, investors, and other interested parties.
We use your personal information to:
- Provide the services and customer support you request.
- Respond to your enquiries.
- Tailor and improve our services and website content.
- Deliver targeted marketing where you have given explicit consent.
We will not sell, share, or rent this information to others except as described in this policy. This information is stored securely on Sterling Digital's systems and access is restricted to authorised personnel only.
Registration and Email Preferences
In order to use certain features of our website, you may be required to complete a registration form or subscribe to our newsletter. We will ask for basic details such as your name and email address. This enables us to contact you about topics in which you have expressed interest.
Access to your personal details is restricted to relevant Sterling Digital personnel. We use a third-party email distribution service (currently Mailchimp) to deliver marketing communications. We may collect statistics on email engagement (such as opens and clicks) to monitor and improve our communications. For more information, please see Mailchimp's Privacy Policy.
Cookies
We use cookies to personalise your online experience and analyse how our website is used. Cookies are small text files placed on your device by your browser. You can disable cookies in your browser settings, but this may affect the functionality of certain features.
We do not collect personally identifiable information through cookies. Our full Cookie Policy is available separately.
Web Statistics
We use Google Analytics to collect anonymous information about website usage, such as IP addresses, pages visited, and time spent on the site. This helps us understand visitor behaviour and improve our website. We do not attempt to identify individual users.
You can opt out of Google Analytics tracking across all websites by visiting: http://tools.google.com/dlpage/gaoptout.
Sharing of Information
We may share anonymised, aggregated demographic information with business partners or service providers for analytical purposes. This data does not identify individual users.
We will not share your personal information with third parties for their marketing purposes without your consent. However, we may share your data with:
- Service providers who help operate our website or deliver services.
- Professional advisers.
- Regulatory bodies or law enforcement, where required by law.
International Transfers
Your data may be transferred outside the UK or European Economic Area (EEA) to our trusted service providers, such as those providing email or cloud services. Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other recognised transfer mechanisms.
Links to Other Websites
Our website may contain links to external websites. Sterling Digital is not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Security
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. Passwords and sensitive data are stored securely in encrypted form.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your data.
- Request deletion of your personal data where no lawful reason exists to retain it.
- Withdraw consent for marketing communications.
- Restrict or object to processing in certain circumstances.
- Receive a copy of your personal data in a portable format.
To exercise your rights, please contact us using the details below.
Retention of Data
We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Once no longer required, it will be securely deleted or destroyed.
Notification of Changes
We keep our privacy policy under regular review. Any updates will be posted on this page, and significant changes may also be notified via email.
Contact Us
If you have questions about this Privacy Policy, or wish to exercise your rights, you can contact us at:
Sterling Digital PLC
FAO: Compliance Officer
90 Jermyn Street, London, United Kingdom, SW1Y 6JD
Email: info@sterlingdigital.com